Billing Terms & Conditions

Payment Policy

At StackMetal, we prioritize providing our customers with a smooth, secure, and reliable shopping experience. All prices displayed on our website are listed in Canadian Dollars (CAD), and all payments will be processed in CAD unless otherwise indicated at checkout.

We use Stripe as our trusted payment provider, ensuring that all transactions are handled safely and efficiently. Stripe allows us to accept various payment methods, including major credit cards (Visa, MasterCard, American Express) and other popular payment options. Rest assured that your payment information is protected through Stripe’s advanced encryption and security measures.

Once your payment is successfully processed, an order confirmation email will be sent to you. If any issues arise with your payment, you will be notified immediately, and our customer service team will assist you in resolving the matter as quickly as possible.

Please ensure that the billing information you provide during checkout is correct and up to date. Incorrect billing details may cause delays or prevent your payment from being processed successfully. If your payment is declined, please contact your financial institution for assistance in resolving the issue before attempting another payment.

We do not charge any additional fees for processing payments. All applicable taxes, such as sales tax, will be calculated at checkout in compliance with Canadian tax laws and applied to your order total.

At StackMetal, we do not store sensitive payment data such as credit card numbers. All transactions are processed through Stripe, which is fully PCI-DSS compliant and follows industry standards for data security and encryption to ensure your information is kept safe.

If you have any questions regarding payments, or if you encounter any issues during the checkout process, please feel free to contact our customer support team. We are happy to assist you and ensure that your shopping experience with us is as easy and stress-free as possible.

You can reach us through the following contact details:

  • Email: sale@stackmetal.com
  • Phone: 2264443897
  • Address: 720 Guelph Line 304 Burlington, ON L7R 4E2